Privacy Policy

Blaksyd LLP ("Company", "we", "us", "our") values user privacy. This Privacy Policy explains how personal data is collected, used, stored, shared, and protected in connection with blakcide.com, blaksyd.com, and related AI Connect, Human Connect, and Live Journal services.

1. Data We Collect

We may collect:

• Account information (name, email, phone, username, password or authentication credentials);
• Profile information;
• User content, including journal entries, prompts, chats, messages, support interactions, and feedback;
• Technical/device data, IP address, browser/device identifiers, logs, cookies, and usage analytics;
• Payment-related information if paid features are introduced later;
• Verification and support records where necessary.

2. Sensitive Nature of Content

Some features may involve emotionally sensitive or personal reflections. Users should avoid sharing highly confidential, financial, medical, legal, biometric, or other information unless necessary and unless the Company expressly supports such use.

3. Purposes of Processing

We may use data to:

• Provide and operate services;
• Authenticate users;
• Generate AI and human-assisted responses;
• Maintain safety, moderation, and abuse prevention;
• Improve service quality and user experience;
• Provide customer support;
• Comply with legal obligations;
• Communicate updates;
• Launch paid plans later if applicable.

4. Legal Basis / Consent

Where required, we rely on consent, user instructions, legitimate uses recognized by applicable law, contractual necessity, compliance obligations, and other lawful bases applicable under Indian law.

5. Children and Age Threshold

The services are intended for users 13 years and above. If a user is below the age of majority, parental/guardian involvement may be required where legally necessary. The Company does not knowingly allow unlawful collection of children's data in violation of applicable law.

6. Sharing of Data

We may share data with:

• Cloud/service providers acting on our behalf;
• Analytics, hosting, communication, payment, or security partners;
• Legal/regulatory authorities when required;
• Advisors in connection with business, compliance, or dispute matters;
• Acquirers/successors in a merger, restructuring, or business transfer.

We do not sell personal data in the ordinary meaning of a direct data sale, unless expressly disclosed in the future.

7. Retention

We retain data for as long as reasonably necessary for service delivery, safety, dispute handling, compliance, fraud prevention, internal records, and legitimate business purposes, unless a longer period is required by law.

8. Security

We use reasonable technical and organizational safeguards. However, no system is completely secure, and users should understand that internet-based transmission and storage involve inherent risks.

9. User Rights

Subject to applicable law, users may request access, correction, update, deletion, grievance support, or withdrawal of consent where applicable. Requests may be submitted through the contact details below.

10. Cross-Border Processing

Data may be processed or stored in India or other jurisdictions through service providers, subject to applicable legal safeguards and Company controls.

11. Cookies and Analytics

We may use cookies, SDKs, pixels, and analytics tools to operate, secure, measure, and improve the services. Users may control some cookie settings via browser/device settings.

12. Third-Party Links and Services

Our platform may contain links to third-party sites or integrate third-party tools. We are not responsible for their privacy practices.

13. Grievance / Contact

For privacy concerns, users may contact:

Blaksyd LLP

14. Updates to this Policy

We may revise this Privacy Policy from time to time by posting an updated version with a revised effective date.